White Papers

Case Study 1

Scenario

Large Utility customer in India, had implemented CCB 2.3.1 8 years back for 7M customers. Client was stuck because CCB data grew to ~17 TB. Data was never archived, and started impacting performance.

Customer wants to upgrade to the latest versions, move all 30M customers to CCB and also implement C2M, WAM and OUA. However they were not confident about Oracle products because of the issues they were facing. Oracle brought us in to salvage the customer.

Our Contribution:

We studied their existing implementation and designed a selective archival strategy keeping in mind the ILM based design of the archival solution available in the later release of CCB. We also studied their customizations and automations, and proposed how to reduce customizations by using the configurations available in the system.

We have proposed the upgrade strategy including Utilities applications and technology upgrades. Working closely with Oracle and the customer to implement the same.

Case Study 3

Scenario

The SI was struggling with environment creation and language pack installation for Utilities products. Also they needed help on integration of Utilities products with non-util products.

Our Contribution:

We help SI to create the environments and apply language packs. Also worked with Oracle to iron out documentation issues. Now we are creating the sprint test environments for all Util products.

Case Study 2

Scenario

The SI was struggling with CCB and WAM implementations at another utility company in India, including performance and functional issues

Our Contribution:

We studied their existing implementation and provided solution to their performance issues. Also suggested workarounds for the product issues while Oracle provides a formal fix.
Now we are working on the upgrade strategy for their Utilities implementation.

Case Study 4

Scenario

Client has started working on next generation cruise platform. They reached out to us to help design the technical architecture for their cloud base solution.

Our Contribution:

We worked with them to design the product for their shore side and ship board applications including mobile integration, analytics and machine learning scenarios. Also helped them in planning the development. Client has now contracted us for further design and end to end development work with a contract for 2 years.