CS WEEK 2023

Proven ROI

Client satisfaction is our North Star Metric.
You obtain the insights you need with Impresa CX to create meaningful human experiences and gain lifelong customers.

Impresa CX brings following benefits to our esteemed clients

25%

Churn rate reduction

30%

Rise in Customer Satisfaction

25%

Cut in operational Costs
Over a three-year period, the benefits were:

$7.8 M

In savings as a result of reduced contact center usage

$16 M

in cost savings due to efficient usage of contact channels

Connect with Abjayon,
the Leading Experts of
Oracle Utilities Implementation

At CS Week

Set up a private meeting with our top management
Participate in the fun events with Team Abjayon. Three iPads to give everyday. Drop by at
Launching
Big-Data powered analytics solution for Utilities
Abjayon has implemented more than 25 million Oracle MDM smart meters. Book a spot with us to understand why we are the perfect partner for you.
Abjayon at CS Week Conference 47
abjayon_oracle_logo

Abjayon is a leading technology service provider and an Oracle Partner dedicated to developing innovative solutions that meet the evolving needs of utility professionals. We offer next-generation product and solution engineering services to gas, electric and water utility enterprises. We are Silver Sponsors to the CS Week Conference 2023 and are thrilled to participate in Conference 47 on May 2 – 4, 2023, at Charlotte Convention Center, Charlotte, NC.

We look forward to meeting with industry professionals and discussing how we can continue to drive innovation and progress in the utility industry. Our interactive booth will feature the launch & demo of our latest utility app – Impresa Insights, along with fun games, creating an engaging experience for attendees. Come and say Hello to the Abjayon team at the booth and learn more about Impresa Insights and our vision for the future of utility operations.

abjayon_logo
oracle_logo

Event Itinerary

Tuesday, May 2, 2023
1.00 pm to 6:00 pm

Exhibit Hall Hours

Wednesday, May 3, 2023
9.15 am to 11.15 am

Demos for Pre-Booked Appointments @ Exhibit Hall

11.15 am to 6:00 pm

Exhibit Hall Hours

Thursday, May 4, 2023
9.15 am to 11.15 am

Demos for Pre-Booked Appointments @ Exhibit Hall

11.15 am to 3:30 pm

Exhibit Hall Hours

Proven ROI

Client satisfaction is our North Star Metric.
You obtain the insights you need with Impresa CX to create meaningful human experiences and gain lifelong customers.

Impresa CX brings following benefits to our esteemed clients

25%

Churn rate reduction

30%

Rise in Customer Satisfaction

25%

Cut in operational Costs
Over a three-year period, the benefits were:

$7.8 M

In savings as a result of reduced contact center usage

$16 M

in cost savings due to efficient usage of contact channels

ATTENDING MEMBERS

Meet our team of experts from the Utilities domain, each of whom have 15+ years of experience in designing & building solutions for electric, gas and water Utilities.

Neeraj Datta

CEO

Rohit Pareek

EVP

Meet Antani

President

Jason Gordon

VP, Utilities

Prasanth Palagiri

Consulting Technical Director
Connect with Abjayon experts at
Reserve Your Spot
We will be glad to have an in-depth discusssion & offer you a demo of our solutions
ABOUT
imp-insights-new
THE ULTIMATE ANALYTICS PLATFORM FOR GAS, ELECTRIC AND WATER UTILITIES

For the continuous production of vast volumes of data in the Utility industry – Abjayon gives you Impresa Insights, a modular, scalable and future-proof Al/ML-enabled big data enterprise platform with a consolidated view of all your data!

The product holds the ability to extract, clean and analyze cross-sectional data from multiple commercial and operational areas. This allows it to present exceptionally sharp business intelligence to help Utilities achieve network-level optimization.

ABOUT
imp-cx
NEXT GENERATION CX PLATFORM FOR ELECTRIC, WATER AND GAS UTILITIES

Impresa CX by Abjayon is an integrated multi-channel digital platform for customer self-service enabling online account management, billing and payments, and advanced usage analytics. Impresa CX is an enterprise application built using best-in-class technologies and helps energy/water/gas/district cooling companies to build a digital relationship with their customers.

Utilities can provide superior customer service while cutting down operational costs by using live chat, virtual agents (bots), contextual self-help, and a ticket management system for services or complaints.