Connect with Abjayon
Connect with Abjayon

Unlock the Full Potential
of your Utility with
AI-Powered Intelligence

ImpresaAI+ product suite provides AI-driven solutions to enhance customer service and experience, manage smarter meters, improve grid efficiency, optimize operations, drive carbon reduction footprint, assure revenue protection, monitor asset health.

Impresa
CX
Customer Engagement Application to Enhance Consumer Satisfaction, Lower Service Cost
Impresa
Meter Data Hub
Cloud Ready, Cost-Effective, Build for the Future Meter Data Management System
Impresa
Insights
AI insights for metering, billing, field service, and customer engagement
Impresa AI
Solutions
Support utilities with appliance usage breakdown, AMI analytics, predictive grid and asset intelligence

Impresa CX: Enhancing Utility
Customer Engagement Strategically

Real results. Measurable impact.

1 +
Utilites use Impresa CX and Counting

Key Features

Personalized Account Control
Bills and Payment, Affordability
Advanced Usage Analytics
Enhanced Service Management
Demand Side Management
Behavioral Insights
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Impresa CX offers utilities comprehensive self-service portals, personalized usage analytics, seamless payments, affordability programs, and service requests—all aimed at satisfaction, cost reduction, and loyalty enhancement.

Impresa AI Solutions

Precision Utility Intelligence

Modular AI packs tailored for diverse utility functions.

 Let’s get started

Energy
Disaggregation
Appliance-level usage via NILM, boosting consumer insights and grid optimization.
Smart
Meter Insights
AI-driven AMI analytics for readings, billing, connections, and revenue assurance.
Grid
Insights
Real‑time grid monitoring, fault detection, and predictive maintenance intelligence.
Asset
Insights
Tracks asset health, predicts failures, and optimizes lifecycle management.
Impresa
Interact
GenAI Q&A for instant insights, smarter decisions, and seamless utility ops.
Impresa
Mobile
Executive mobile app with real-time KPI insights and AI-powered recommendations.
Impresa Operator
Workbench
AI-driven AMI analytics for readings, billing, connections, and revenue assurance.

Impresa Meter Data Hub:
Cloud‑Native, AI‑Powered Meter VEE System

Impresa Meter Data Hub is a cloud-ready, cost-effective, AI-driven solution for meter data management (MDM). With its AI-powered Validation, Estimation & Editing (VEE) rules, it makes meter data available faster for business use. It offers a future-proof approach to data management, powered by cutting-edge AI technology.

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Key Features

• Device Management
• Data Validation
• Accurate Bill Determinants
• Real-Time Exception Management
• Smart Meter Analytics
• Prepayment Engine for Seamless Billing
• Optimised Field Work Management

Impresa Insights Platform: Flexible, Secure, Scalable, Comprehensive

Our AI-enabled platform ingests, enriches, and delivers secure utility data insights across IT/OT domains.

1

Open Architecture

Flexible pipelines and AI models integrating across IT/OT systems built for evolving utility workflows.
2

Modular Design

Real-time, high-throughput performance with hybrid storage, smart caching & ultra-fast query execution.
3

Data Lakehouse

In‑memory cache and high‑speed analytics engine enabling real-time queries and data access.
4

Security

Impresa.ai ensures secure, policy-driven governance across hybrid clouds with full compliance support.

Case Studies

Real Results. Proven Success.

Empowering Outage Intelligence PGE’s Oracle NMS 2.6 Upgrade
PGE needed to upgrade from Oracle NMS 2.4 to 2.6 for modernization, long-term platform viability…
Empowering Outage Intelligence PGE’s Oracle NMS 2.6 Upgrade
Transforming the world one Power Utility at a Time
Abjayon is witnessing the utility sector undergoing a profound transformation, driven primarily by technological advancements,…
Transforming the world one Power Utility at a Time
S.O.T.U.: State Of The Utilities
Abjayon is witnessing the utility sector undergoing a profound transformation, driven primarily by technological advancements,…
S.O.T.U.: State Of The Utilities
Qatar Cool
Impresa CX Integrated with the national banking portal with added features for new customer enrollment.
Qatar Cool
AI Driven Consumption Anomaly Detection For Smart Meters
In today’s utility landscape, detecting consumption anomalies is essential for enhancing operational efficiency, protecting revenue,…
AI Driven Consumption Anomaly Detection For Smart Meters
Empowering Utilities with Transformer Load Monitoring
Transformers are critical assets in the distribution network, ensuring the seamless delivery of electricity to…
Empowering Utilities with Transformer Load Monitoring
Smart Meter Analytics: Data-Driven Energy Management
As utilities embrace digital transformation, smart meter analytics has become a cornerstone of modern energy…
Smart Meter Analytics: Data-Driven Energy Management
Emicool
Abjayon implemented Oracle Utilities Customer Cloud Service (OUCCS) and Impresa CX to address EMICOOL's challenges.
Emicool
Identifying Source of Supply for Smart Meters
For a utility as expansive as a large electricity distribution company in Middle East, accurate…
Identifying Source of Supply for Smart Meters
Gen AI-Enabled Interactive Q&A Interface
A leading electricity distribution company in the Middle East is revolutionizing its operations by leveraging…
Gen AI-Enabled Interactive Q&A Interface
A District Cooling Company in Middle East
Impresa CX Integrated with the national banking portal with added features for new customer enrollment
A District Cooling Company in Middle East
State Owned Power Distribution Company in Bangladesh
Difficulty in managing customer expectations Linking of accounts, and Agents assisting in the sign-up process…
State Owned Power Distribution Company in Bangladesh
State Owned Power Utility Company in India
Impresa CX integrated with the existing online billing system, combined with payment integration and account…
State Owned Power Utility Company in India
Dhaka Power Distribution Company (DPDC)
Impresa CX integrated with C2M for tracking all customer issues and service requests with account…
Dhaka Power Distribution Company (DPDC)
Jammu & Kashmir Power Development Department (JKPDD)
Impresa CX integrated with the existing online billing system, combined with payment integration and account…
Jammu & Kashmir Power Development Department (JKPDD)