A State Owned Utility and Electricity Company in Bangladesh Improves its Operations using Impresa Insights

August 20, 2023

Business Challenges

  • No real time information
  • Increased operational cost
  • Poor customer experience
  • Inaccurate forecasting
  • Increased error and exception rates
  • Difficulty in Scaling solutions
  • Lack of Data-driven decision making
  • Regulatory compliance risks
  • Security vulnerabilities


  • Insights offers a comprehensive solution to tackle operational inefficiencies and enhance customer experience by leveraging advanced ML forecasting, real-time monitoring, and customizable features. Insights significantly improves decision-making, addressing the utility sector’s key challenges seamlessly


  • Automates monitoring and management of devices, reducing the need for manual interventions and thereby lowering operational costs.
  • Provides detailed insights into device installation details and performance metrics.
  • Utilizes machine learning to offer precise forecasting of demand and supply, enabling better resource planning and reduced waste.
  • Facilitates early detection of system errors and exceptions, allowing for prompt resolution and minimizing service disruptions.
  • Offers a platform that is easily scalable to meet growing demands and customizable.
  • Empowers organizations with data analytics for informed decision-making and enhancing strategic planning.
  • Enhances system security with real-time monitoring and alerts, reducing the risk of data breaches and protecting customer information.

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